Front Desk
Shy
shy@rentalconnect.com
Property Manager
Kristina
kristina@rentalconnect.com
Business Manager
Kelly
kelly@rentalconnect.com
Frequently Asked Questions
How do I apply for a rental property?
What are the rental requirements?
What is included in the rent?
What is the security deposit, and when is it refunded?
Are pets allowed?
What is the lease term?
How do I schedule a property viewing?
What are the payment options for rent?
What happens if I need maintenance or repairs?
Complete an online application via our website (rentalconnect.com) or contact us directly at (208) 667-1555. You’ll need to provide personal information, employment details, income verification, and rental history. A background and credit check are typically required, with processing taking 1-3 business days.
Applicants generally need a credit score of 600 or higher, proof of income (2.5-3 times the monthly rent), and a clean rental history with no prior evictions. If requirements aren’t met, a co-signer or higher security deposit may be considered, subject to approval.
Inclusions vary by property. Rent may cover utilities (e.g., water, trash), parking, or specific amenities. Details are specified in the lease agreement, so please review or contact us at rentals@rentalconnect.com for clarification.
The security deposit is typically 1-2 months’ rent, refundable within 14-30 days after move-out, provided the property is left in good condition (beyond normal wear and tear) and all rent is paid.
Pet policies depend on the property. Some allow pets with a non-refundable pet deposit ($200-$500) or monthly pet rent ($25-$50). Restrictions on breed, size, or number of pets may apply. Check the specific listing or contact us for details.
Standard leases are typically 12 months, but shorter or longer terms may be available depending on the property. Month-to-month options may be offered at a premium. Discuss specific terms with our team.
Contact us at (208) 667-1555 or via email at rentals@rentalconnect.com to schedule a showing. Office hours are Monday through Friday, 9 AM to 5 PM; we are closed on weekends.
Rent can typically be paid online through a tenant portal, by check, or via electronic transfer. Contact our office for specific payment methods accepted for your property.
Submit maintenance requests via our website or by calling (208) 667-1555. We prioritize urgent repairs and coordinate with trusted contractors to ensure timely resolution.

If you have additional questions or need specific details about a property, pricing, or a specific service, feel free to reach our to us directly!